Sumpot- FAQ
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1. Who are we?

We are the leading manufacturer for food and beverage retort machines (autoclaves) industry in China. Our new factory covers an area of 12,000 square meters, it has more than 200 professional workers, registration Capital reaches 30 millions.


2. How can we guarantee quality?

We ensure quality by conducting a pre-production sample before mass production and performing a final inspection before shipment.


3. What can you buy from us?

We manufacture and customize various types of food and beverage sterilization retort machines(industrial autoclaves).


4. Why should you buy from us and not from other suppliers?

1. Professional service team: SUMPOT can provide professional support and guidance from installation to maintenance and after-sales-service.

2. Abundant experience: : Sumpot team has extensive experience to provide a high-quality solution for pouch loading unloading system.

3. No problem project turnover: Sumpot has a proven track record of successful project turnover, you can expect a smooth transition from the old system to the new one without any issues.

4. Easy to operate: Sumpot system is designed with user-friendliness in mind. Reducing the learning curve and ensuring that your production schedules on track.

5. High-quality: Sumpot retorts and canning line are made with high-quality components, to reduce the need for costly repairs or replacements. 

6. Customizable: Sumpot system is highly customizable, allowing you to choose the specific components and features that best meet your needs. 

7. Cost-effective: The Sumpot retorts and canning loading and unloading automation system can help reduce labor costs, improve working efficiency, and increase production schedules, all while being competitively priced.


5. What services can we provide?

Sumpot company provides comprehensive after sales service. We also offer training for your staff to operate the retort autoclave machine effectively and safely. Our goal is to provide a seamless and hassle-free experience for our customers, ensuring that your retort machine can run normally and smoothly.
We have Nine major service processes:

01. Pre-sales site survey planning;
02. On-site planning, installation, debugging, and user training before retort machine use
03. Retort machines on-site physical examination

04. Scale cleaning and proportional formula provided
05. After-sales return visits and door-to-door sales visits
06. Heat distribution or heat penetration test
07. Secondary relocation and modification of equipment
08. Recall of defective equipment and parts
09. Retort equipment life-long maintenance